Solicitations
RFP 2024-13 Unarmed Security Services
Details & Downloads:
Add or Edit DownloadsRFP 2024-12 Quality Rating System and Healthcare Evidence Initiative Optimization
RFP 2024-15 Communications and Public Relations Services
RFP 2024-14 IT Strategic Initiatives
Details & Downloads:
Add or Edit DownloadsRFP 2024-11 Legal Services
RFP 2024-10 Integrated Fraud Management (IFM) Consulting Services formerly IFM Predictive Analytic Consultant
RFP 2024-08 Ergonomics
Details & Downloads:
Add or Edit DownloadsRFP 2024-01 for Standardized Quality & Clinical Data Reporting
RFP 2024-03 Incident Response and Recovery Project
Details & Downloads:
- Addendum 2 - RFP 2024-03 Incident Response and Recovery Project
- Addendum 1 - RFP 2024-03 Incident Response and Recovery Project
- RFP 2024-03 Incident Response and Recovery Project
- Model Contract
- Attachments
- Q&A Response Report
- Notification of Intent to Award
RFP 2024-02 Generative Artificial Intelligence (GAI) and Artificial Intelligence (AI) Consulting Services
RFP 2024-04 Advertising and Marketing Services
Details & Downloads:
- RFP 2024-04 Proposers Conference Presentation
- Solicitation Opportunity Alert
- RFP 2024-04 Advertising and Marketing Services
- Model Contract
- Attachments
- Q&A Response Report
- Addendum 1 - RFP 2024-04 Advertising and Marketing Services
- Attachment 1 - Proposal Cover Page
- Attachment 2 - Proposal Checklist
- Exhibit B - Budget Detail and Payment Provisions
- Stage 2: Q & A Response Report
- Stage 2: Webinar Presentation
- Addendum 2 - RFP 2024-04 Advertising and Marketing Services
- Notice of Intent to Award
IFB 2023-15 Mover Services
RFP 2023-12 Enterprise Strategy and Project Management Services
RFP 2023-18 Executive Recruitment for Outreach and Sales Director
RFA 2023-02 Navigator Grant Program
RFP 2023-09 Call Center Services
RFP 2023-08 Sales Operation and Lead Generation Support - CANCELED
RFP 2023-07 Marketing Director
RFP 2023-06 Digital Workplace Solution
Details & Downloads:
- RFP 2023-06 Digital Workplace Solution
- Model Contract
- Attachments
- Phase 1 Schematics
- Phase 1 Schematics with Outcomes PowerPoint
- Bidders Conference Agenda PowerPoint
- Bidders Conference (Video Recording)
- Q&A Response Report
- Addendum 1 - RFP 2023-06 Digital Workplace Solution
- Notice of Intent to Award
RFP 2023-03 for Media Spend Analysis
RFP 2023-04 Data Strategy Development
Details & Downloads:
- RFP 2023-04 Data Strategy Development
- Model Contract
- Attachments
- Addendum 1 - RFP 2023-04 Data Strategy Development
- Q&A Response Report
- Addendum 2 - RFP 2023-04 Data Strategy Development
- Addendum 3 - RFP 2023-04 Data Strategy Development
- Addendum 4 - RFP 2023-04 Data Strategy Development
- Notice of Intent To Award
RFP 2023-01 Sales Operation and Lead Generation Support- CANCELED
RFP 2022-21 Workday Human Capital Management System- CANCELLED
Details & Downloads:
Add or Edit DownloadsRFP 2022-13 Translation, Readability and Focus Testing
IFB 2022-20 Employee Fitness for Duty Medical Evaluations
RFP 2022-18 Help On-Demand
Details & Downloads:
Add or Edit DownloadsRFP 2022-15 Annual Programmatic Audit
IFB 2022-16 Modular Systems Furniture Reallocation
RFP 2022-09 Covered California Leadership Academy
RFP 2022-14 Salesforce Sales, Service, Marketing and MuleSoft Services
RFP 2022-06 Live Scan Fingerprinting Services
RFP 2022-10 Chatbot and Web Services
RFP 2022-03 Financial Statement Audit
RFP 2022-05 Architectural Consultation Services
RFP 2021-30 Covered California for Small Business General Agents
RFP 2021-31 Architectural Consultation Services CANCELED
RFP 2021-29 EEO Investigations
RFP 2021-24 Provider Policy Development
RFP 2021-20 Architectural Consultation Services - CANCELLED
Details & Downloads:
RFP 2021-20 Architectural Consultation Services……
Model Contract…
Attachments…
Add or Edit DownloadsRFP 2021-22 Employee Engagement Survey Services
RFP 2021-17 Form 700 Tracking
Details & Downloads:
Add or Edit DownloadsRFP 2021-19 Real Estate Broker Services
Details & Downloads:
RFP 2021-19 Real Estate Broker Services…
Model Contract…
Attachments…
Notice Of Intent To Award…
Add or Edit DownloadsRFP 2021-14 Accounting and SQL Services
RFP 2021-16 Salary Survey
RFP 2021-13 Employee Engagement Survey Services - Cancelled
RFP 2021-11 Salary Survey- Cancelled
RFP 2021-10: Ergonomics
RFP 2021-07 Health Program Consulting Pool
RFP 2021-12: Project Manager Consultant Pool
RFP 2021-05: Information Security 3rd Party Assessment Services
RFP 2021-04: Public Relations Services
RFP 2021-09 Vision Plan
RFP 2021-03 : California’s Individual Market – Defining Marketing Strategies and Spending Methodologies
RFP 2021-01 Consumer Research Pool
RFP 2021-02 Conference Room Standards- Design and Build
IFB 2020-19 Fit for Duty-"Cancelled"
RFP 2020-11 Print Fulfillment Services
2020-13 Certification Technical Support
RFP 2020-18 Sales Operation and Lead Generation Support
RFP 2020-04 Healthcare Evidence Initiative (HEI) 2.0
Details & Downloads:
- Notification of Intent to Award
- Addendum #3
- Addendum #2
- Addendum #1
- RFP 2020-04 HEI 2.0
- Model Contract
- Templates
- Attachments
- Procurement Library Docs
- Q&A Report
RFP 2020-10 Interpretation Services
RFP 2020-06 Office 365 Development and Support
RFP 2020-09 Program Management Services
RFP 2020-03 Chatbot, Website Support and Development
RFP 2020-01 Consumer Journey Mapping
RFP 2019-33 Actuarial Services
IFB 2019-32 Interior Landscaping for Fresno Service Center
RFP 2019-31 Service Center Project Management Resolution
RFP 2019-30 Migration Implementation Support
RFP 2019-09 Help On-Demand
RFP 2019-28 Quality Rating System
RFP 2019-10 Call Center Services
RFP 2019-19 Programmatic Audit
RFP 2019-29 Quality Assurance and Control Inspector Services-Canceled
RFP 2019-20: Mitel Cloud Migration - Cancelled
RFP 2019-18: Salesforce Marketing Cloud Implementation
RFP 2019-25 HCM Implementation
RFP 2019-24 Executive Recruitment
RFP 2019-22 Design Services Including Modular Systems Furniture (MSF)
Details & Downloads:
- Addendum 3: RFP 2019-22 - Design Services Including Modular Systems Furniture (MSF)
- Addendum 2: RFP 2019-22 - Design Services Including Modular Systems Furniture (MSF)
- Addendum 1: RFP 2019-22 - Design Services Including Modular Systems Furniture (MSF)
- Model Contract
- Attachments
- Q&A Responses
- Notice of Intent to Award
RFP 2019-23 Construction Oversight Consultant
RFP 2019-21 Architect Consultant
RFP 2019-17 Professional Network and Audio Visual Services
RFP 2019-13 Business Continuity Management Solution
RFP 2019-07 Advertising and Marketing Services
RFP 2019-16 Design Services Including Modular Systems Furniture (MSF and FF&E) – Arden
RFP 2019-11 Ergonomics (Cancelled)
RFP 2019-08 Agent Service Centers
RFP 2019-14 Covered California for Small Business Sales and Account Management
RFP 2018-24 Media Integration and Event Coordination
RFP 2018-25 Investigation Services
RFP 2018-26 Design Services Including Modular Systems Furniture (MSF)
RFO 2018-13 Strategic Planning
RFP 2018-14 CCSB Enrollment Services & Financial Management
RFP 2019-04 Financial Statement Audit
RFP 2019-03 Enterprise Server Architect
IFB 2018-22 Fitness for Duty
RFP 2019-06 Project Management Services
RFP 2018-17 Workstation Security Resources
RFP 2018-15 Provider Policy Development
RFP 2018-20 Security Guard Services
RFP 2018-19 Mover Services
RFP 2019-02 Advance Network Support
RFA 2018-16 Navigator Grant Program
RFP 2018-10 Public Relation Services
Details & Downloads:
- RFP 2018-10 Public Relation Services
- Attachments
- Model Contract
- Covered California Resources for Bidders
- Addendum 1
- Addendum 2
- Addendum 3
- Addendum 4
- STD204 Payee Data Record
- Bidders’ Conference PP deck
- Bidders’ Conference attendees
- Bidders’ Conference Q/A
- Bidders’ Q&A
- Notice of Intent to Award
IFB 2019-12 Employee Fitness for Duty Medical Evaluations
RFP 2018-11 Salary Survey
Details & Downloads:
RFI 2019-01 Covered California Workforce Management
Details & Downloads:
RFP 2018-05 Audit Services Management Software
Details & Downloads:
RFP 2018-04 Information Security Third Party Assessment Solicitation
RFP 2018-06 - Real Estate & Construction Project Management Advisory Services
Covered California is developing an internal unit to manage real estate and construction projects for the agency, and requires Contractor’s services to develop this unit. While smaller tenant improvements and construction projects will be conducted during the initial contract term, the services provided under this contract will contribute to a larger-scale construction project which must be completed by April 1, 2022.
The Contractor must be prepared to work collaboratively with Covered California to address unexpected issues as needed. Additionally, outside counsel will be involved in a variety of ways as the project proceeds, and all parties will work collaboratively together under the direction of Covered California.
Details & Downloads:
RFI 2018-01 Interior Landscaping
Interior landscaping services for our office located at 1601 Exposition Blvd., Sacramento, CA 95818:
- Provide necessary plant watering, feeding and de-infestation, and maintain all plant material in a condition consistent with other LEED-Certified.
- Provide cost breakdown for type of services and options available for interior provided by your landscaping company.
- Request vendors to come onsite to conduct a walkthrough of building.
Details & Downloads:
RFP 2018-02 Business Analysis Services
RFP 2017-28 Salesforce Enhancements & Operational Maintenance
IFB 2017-25 Fitness for Duty Violence Screen
Details & Downloads:
RFP 2017-24 Covered California for Small Business - General Agents
RFP 2017-22 Salesforce Service Cloud Implementation Services
Qualified Health Plan Certification Application for Fourth Quarter Plan Year 2018 Covered California Small Business Marketplace
Details & Downloads:
RFP 2017-16 Service Center Assessment Improvements
RFP 2017-21 Service Center Training
Details & Downloads:
RFP 2017-17 Translation, Readability and Focus Group Testing
IFB 2017-20 Record Storage Services
RFP 2017-19 Vision Plan
Details & Downloads:
Qualified Health Plan Certification Application For Plan Year 2019 Individual Marketplace
Qualified Dental Plan Certification Application For Plan Year 2019 Individual Marketplace
Details & Downloads:
Qualified Health Plan Certification Application For Plan Year 2019 Covered California Small Business Marketplace
Qualified Dental Plan Certification Application For Plan Year 2019 Covered California Small Business Marketplace
Details & Downloads:
RFP 2017-13 Professional Accounting Services
Details & Downloads:
RFP 2017-14 Leadership Academy
- History and Overview of Covered California and its role in the Marketplace.
- National health care system, California’s health care system - context and trends.
- Health Plans, markets, employer, exchanges, trends and purchasing.
- Control agencies - Federal and State oversight.
- The Affordable Care Act.
- Inside Covered California.
- Medicare/Medi-Cal consumers and programs.
- Healthcare Delivery Changing Landscape.
- Leadership and Innovation.
- Trends and Projections.
Details & Downloads:
RFP 2017-09 Virtual Assistant/ChatBot Platform
Covered California desires to improve our consumers’ experience with the use of virtual assistants / chatbots to assist consumers with navigation and transaction completion of tasks including, but not limited to, Password Reset, Forms Printing, and FAQs. Covered California also expects to improve the availability of live agents to assist consumers with more complex inquiries such as actual enrollment; while moving transactional contacts into digital channels and to increase self-serve on the web, Interactive Voice Response (IVR) and social media.
RFI 2017-01 Covered California Customer Relationship Management
- Introduce potential bidders to the Covered California program and the systems that support the program.
- Determine the level of interest in the upcoming procurement for Customer Relationship Management (CRM).
- Receive feedback on questions and potential issues.
- Gather information on systems and new trends for CRM Solutions.
Details & Downloads:
- RFI 2017-01 Q and A
- CC RFI CRM 2017-01 Amendment 1
- CC RFI CRM 2017-01 Amendment 2
- Attachment A - Vendor Questions RFI 2017-01 - Amendment 1
- Attachment B - Vendor Checklist RFI 2017-01 - Amendment 1
- CC RFI CRM 2017-01
- Attachment A - Vendor Questions RFI 2017-01
- Attachment B - Vendor Checklist RFI 2017-01
RFP 2017-08 Server Support
RFP 2017-07 Quality Rating System
RFP 2017-05 Document Imaging and Verification Solution
RFO 2017-04 Business Continuity Program Development Consultant Services
RFP 2017-02 Program Evaluation and Tracking
The purpose of this RFP is to solicit proposals from qualified entities to provide quantitative research services to Covered California.
The selection process for this RFP (also referred to as “solicitation”) will focus on the Proposers’ capabilities to design and implement surveys, analyze data, report results, provide technical assistance in areas including research and evaluation planning, and project management.
RFP 2017-03 Vision Plan
RFP 2017-01 Document Imaging and Verification Solution
Details & Downloads:
- RFP 2017-01 Addendum #5 Document Imaging and Verification Solution
- RFP 2017-01 Addendum #4 Document Imaging and Verification Solution
- RFP 2017-01 Document Imaging and Verification Solution
- Model Contract
- Attachments
- Bidder Library
- RFP 2017-01 Addendum #1 Document Imaging and Verification Solution
- Q&A
- RFP 2017-01 Addendum #2 Document Imaging and Verification Solution
- RFP 2017-01 Addendum #3 Document Imaging and Verification Solution
RFP 2016-28 SEP Electronic Verification
RFP 2016-32 Executive Recruitment
Details & Downloads:
RFP 2016-29 Data Management and Analytics Support
Covered California a data-driven organization and has made significant strategic investments in State fiscal year 2016-2017 to procure and implement modern BI tools. Covered California’s long term goal is to build an agile self-servicing BI platform that offers enterprise capabilities to reduce the amount of time it takes to go from raw data to actionable analytics. More specifically, this RFP seeks a vendor to enhance the existing SQL Server, Tableau Server and GIS server implementation by gathering requirements for advanced analytics uses cases from different program areas, automate data transfer processes, design security roles and scale the existing environment for wider deployment to about 400 users across Covered California’s locations in Sacramento, Rancho Cordova and Fresno. The vendor will be working on datasets related to enrollments, financial data, service center data, CRM and other cloud based applications such as Salesforce.
RFP 2016-31 Health and Dental Plans Certification Application Technical Support Plan Years 2019 and 2020
QHP Certification Application Fourth Quarter 2017 Small Business
Details & Downloads:
RFP 2016-26 Service Center Desk Support
RFP 2016-25 Consulting Services Pool
RFP 2016-24 Financial Information System for California (FI$Cal) Project Management
RFP 2016-20 Programmatic Audit
Details & Downloads:
- Intent to Award
- RFP 2016-20 Programmatic Audit Q&A (PDF)
- RFP 2016-20 – Programmatic Audit (PDF)
- Attachments (ZIP)
- Model Contract (ZIP)
- Addendum 1
RFP 2016-21 Telephonic Interpretations
Details & Downloads:
RFP 2016-19 Document Imaging and Verification Solution
Qualified Health Plan Certification for Plan Year 2018 Individual Marketplace
Qualified Dental Plan Certification for Plan Year 2018 Individual Marketplace
Details & Downloads:
Qualified Health Plan Certification for Plan Year 2018 Covered California for Small Business
Qualified Dental Plan Certification for Plan Year 2018 Covered California for Small Business
Details & Downloads:
RFP 2016-16 Covered California for Small Business Agent and Employer Enrollment Application Technology Development
Details & Downloads:
- Notice of Intent to Award
- RFP 2016-16 Addendum #4 Covered California for Small Business Agent and Employer Enrollment Application Technology Development
- RFP 2016-16 Addendum #3 Covered California for Small Business Agent and Employer Enrollment Application Technology Development
- RFP 2016-16 Addendum #1 Covered California for Small Business Agent and Employer Enrollment Application Technology Development
- RFP 2016-16 Addendum #2 Covered California for Small Business Agent and Employer Enrollment Application Technology Development
- Q&A
- RFP 2016-16 Covered California for Small Business Agent and Employer Enrollment Application Technology Development
- Attachments
- Model Contract
RFI 2016-06 Covered California Consumer - Marketplace Research
- Understand California health insurance consumers (behaviors, barriers & motivators)
- Evaluate current and potential outreach efforts
- Identify potential risks and opportunities impacting the growth of Covered California membership
RFP 2016-14 Live Scan Fingerprinting Services
Details & Downloads:
RFP 2016-13 Agents and CCSB Employer Enrollment Application Technology Development
RFP 2016-11 Form 700 Management System
RFI 2016-005 SEP Electronic Verifications
- Introduce potential bidders to the Covered California program and the systems that support the program.
- Determine the level of interest in the upcoming procurement for electronic verification services.
- Learn about potential solutions and current offerings.
- Receive feedback on questions and potential issues.
Completion of this RFI will be performed at no cost to the State. The intent of this RFI is for information and planning purposes and does not constitute a solicitation. A contract will not be awarded based on this RFI.
Responses to this RFI will not be shared with other vendors until after the contract award that results from the above-mentioned RFP process. Questions that are submitted for clarification under Section 2 of this RFI, will be considered and if needed, an addendum to the RFI will be released by Covered California.
Please read this RFI document thoroughly and adhere to the response submission guidelines.
Details & Downloads:
RFI 2016-004 Document Verification Services
- Introduce potential bidders to the Covered California program and the systems that support the program.
- Determine the level of interest in the upcoming procurement for document imaging and verification services.
- Receive feedback on questions and potential issues.
- Gather information on new trends in document imaging and verification.
Completion of this RFI will be performed at no cost to the State. The intent of this RFI is for information and planning purposes and does not constitute a solicitation. A contract will not be awarded based on this RFI.
Responses to this RFI will not be shared with other vendors until after the contract award that results from the above-mentioned RFP process. Questions that are submitted for clarification under Section 2, item C of this RFI, will be considered and if needed, an addendum to the RFI will be released by Covered California.
Please read this RFI document thoroughly and adhere to the response submission guidelines.
Details & Downloads:
RFP 2016-09 Call Center Services
Details & Downloads:
RFP 2016-05 Security Services Fresno
RFP 2016-04 Security Services Sacramento
RFP 2016-03 Security Guard Services – Rancho Cordova
RFP 2016-08 Help On-Demand
Details & Downloads:
RFP 2016-01 Open Enrollment Call Center Project Manager
RFP 2016-02 Executive Recruitment
RFP 2015-47 Business Continuity Plan (BCP)
RFP 2015-49 Covered California for Small Business
Details & Downloads:
RFP 2015-48 Consulting Services for the 1332 Innovation Waiver Application
The purpose of this solicitation is to obtain technical assistance services to develop the Affordable Care Act Section 1332 State Innovation Waiver application (waiver application) and manage the waiver application development process.
Section 1332 of the Affordable Care Act (ACA), also known as State Innovation Waivers, authorizes states to request five-year renewable waivers from the U.S. Departments of Health and Human Services (HHS) and the U.S. Treasury. These waivers allow for flexibility regarding the ACA’s key coverage provisions, including those related to benefits and subsidies, exchanges, and the individual and employer mandates. States may propose waivers to pursue broad alternative approaches to expand coverage or targeted fixes to improve consumers’ experiences. Some ACA provisions, such as guaranteed issue, may not be waived and all applications must demonstrate that coverage remains as accessible, comprehensive, and affordable as before the waiver and that the proposed changes will not contribute to the federal deficit.
Details & Downloads:
RFP 2015-34 Covered California for Small Business Provider Plan Policy
Details & Downloads:
RFP 2015-33 QHP Selection, Oversight and Management Support
Details & Downloads:
- Notice of Intent to Aware (PDF)
- RFP 2015-33 QHP Selection Oversight and Management Support (PDF)
- Attachment 1 (ZIP)
- Attachment 2 (ZIP)
RFP 2015-32 Financial Statement and Single Audit
As set forth in 45 CFR Part 155 Exchange Establishment Standards and Other Related Standards under the Affordable Care Act, Subpart M-Oversight and Program Integrity Standards for State Exchanges, § 155.1200(c) External Audits, the Exchange must engage an independent qualified auditing entity which follows generally accepted governmental auditing standard (GAGAS) to perform an annual independent external financial and programmatic audit and must make such information available to the Department of Health and Human Services (HHS) for review.
In addition, 2 CFR Part 200 Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards, Subpart F – Audit Requirements, § 200.501(a) and (b) requires a non-federal entity that expends $750,000 or more during the non-federal entity’s fiscal year must have single or program specific audit conducted for that year in accordance with § 200.514 Scope of audit except when elected to have a program-specific audit.
As summarized, 2 CFR § 200.514 Scope of Audit, encompasses an audit of Covered California’s financial statements in accordance with GAGAS and generally accepted accounting principles (GAAP); an assessment of internal control over Federal programs; compliance with Federal statues, regulations, and the terms and conditions of Federal awards that may have a direct and material effect; follow-up procedures on prior audit findings for reasonableness; and completion of the data collection form as part of the report submission.
According to 2 CFR § 200.512 Report Submission, the Single Audit must be submitted by the earlier of 30 calendar days after receipt of the auditor’s report(s), or nine months after the end of the audit period to the Federal Audit Clearinghouse (FAC). Covered California must electronically submit to the FAC the data collection form and the reporting package must include the following:
- Financial statements and schedule of expenditures of Federal awards
- Summary schedule of prior audit findings
- Auditor’s report(s)
- Corrective action plan
- A copy of any management letters issued by the auditor
Details & Downloads:
- Response to Questions (ZIP)
- Attachments for the Q&A (ZIP)
- RFP 2015-32 Financial Statement and Single Audit (PDF)
- Model Contract (ZIP)
- Attachments (ZIP)
- Addendum 1 (PDF)
- Addendum 3 (PDF)
- Addendum 4 (PDF)
- Addendum 5 (PDF)
- Notice of Intent to Award
RFP 2015-31 Print Fulfillment Services
The purpose of this RFP is to obtain print and fulfillment services to support the Outreach, Education and Enrollment functions of Covered California.
Covered California is a rapidly evolving organization with need for a Print and Fulfillment vendor that can manage complex collateral production, mailings and distribution needs across California. Collateral pieces will be used by the statewide outreach, education and enrollment network to raise awareness of and educate consumers. Messages and or piece components may be changed based on refinement requirements, and it is important for Covered California to partner with a vendor that can assist in balancing appropriate production approaches to meet demand for materials, while minimizing waste of stored materials that may be updated or replaced with new versions. Critical to success is the ability to maintain awareness of utilization and versions of materials that are in circulation.
In addition to managing production, the selected Contractor will be required to manage order accounts for multiple grantees, entities and partners.
Covered California reserves the right to retain the services of the organization selected as a result of this RFP to assist with other related activities and projects embarked upon by Covered California during the established contract period, or through a contract amendment.
Details & Downloads:
- Notice of Intent to Award (PDF)
- Q&A (PDF)
- Samples (ZIP)
- RFP 2015-31 Print Fulfillment Services (PDF)
- Model Contract (ZIP)
- Attachments (ZIP)
Qualified Health Plan Certification Application For Plan Year 2017 Covered California for Small Business
Details & Downloads:
RFI 2016-03 EAP
Details & Downloads:
- RFI 2016-03 EAP (ZIP)
IFB 2015-30 Invitation For Bid Fitness For Duty - Psychological Evaluations
Contractor shall provide Employee Fitness For Duty Psychological Evaluations to determine an employee’s capacity to perform their job functions, for one or both of the following Covered California regions, with a contract term through June 30, 2017.
Region 1:
Fresno Service Center, 7202 N. Palm Avenue, Fresno, CA 93711
Region 2:
Headquarters Office, 1601 Exposition Boulevard, Sacramento, CA 95815 Rancho Cordova Service Center, 10877
White Rock Road, Rancho Cordova, CA 95670 CalHEERS Field Office, 2329 Gateway Oaks, Suite 100, Sacramento,
CA 95833
IFB 2015-29 Employee Fitness For Duty - Physical Evaluations
Contractor shall provide Employee Fitness For Duty Physical Evaluations to determine an employee’s capacity to perform their job functions, for all of the following Covered California locations, with a contract term through June 30, 2017.
Headquarters Office, 1601 Exposition Boulevard, Sacramento, CA 95815
Rancho Cordova Service Center, 10877 White Rock Road, Rancho Cordova, CA 95670
CalHEERS Field Office, 2329 Gateway Oaks, Suite 100, Sacramento, CA 95833
RFP 2015-26 Actuarial Services
Details & Downloads:
Qualified Health Plan Certification Application For Plan Year 2017 Individual Marketplace
Details & Downloads:
Qualified Health Plan Certification Application For Plan Year 2017 Covered California for Small Business
Details & Downloads:
Qualified Dental Plan Certification Application For Plan Year 2017 Individual Marketplace
Details & Downloads:
Qualified Dental Plan Certification Application For Plan Year 2017 Covered California for Small Business
Details & Downloads:
RFP 2015-25 Tribal Consultation Services
RFP 2015-21 Chief Actuary
Details & Downloads:
RFP 2015-22: Health Insurance Market Analysis and Planning
Details & Downloads:
IFB 2015-20 Invitation For Bid 2015-20 Fitness For Duty - Physical Evaluations
Contractor shall provide Employee Fitness For Duty Physical Evaluations to determine an employee’s capacity to perform their job functions, for one or both of the following Covered California regions, with a contract term through June 30, 2017.
Region 1:
Fresno Service Center, 7202 N. Palm Avenue, Fresno, CA 93711
Region 2:
Headquarters Office, 1601 Exposition Boulevard, Sacramento, CA 95815 Rancho Cordova Service Center, 10877
White Rock Road, Rancho Cordova, CA 95670 CalHEERS Field Office, 2329 Gateway Oaks, Suite 100, Sacramento,
CA 95833
Details & Downloads:
- Notice of Intent to Award (PDF)
- Employee Fitness For Duty Physical Evaluations (PDF)
- Model Contract (ZIP)
- Additional Attachments (ZIP)
RFP 2015-19 Quality Rating System – Analysis and Implementation for Plan Year 2017 and 2018; Provider Cost and Quality Performance for Provider Directory
RFP 2015-18 2017 Qualified Health Plan (QHP) Issuer Model Contract and Standardization of Evidence of Coverage (EOC)
Details & Downloads:
RFP 2015-17 QHP Certification Project Management Support
Details & Downloads:
- Notice of Intent of Award (PDF)
- QHP Certification Support RFP (PDF)
- Attachment 1 (ZIP)
- Attachment 2 - Model Contract (ZIP)
RFP 2015-16 Health and Dental Plans Certification Application Technical Support
Provide a technical solution for the collection and review of the 2017 certification applications.
For Plan Year 2017, the Exchange will certify all QHP and QDP applicants during the annual solicitation period which only occurs over three (3) months of each year. The process will include new and existing QHP and QDP bidders. Bidders must demonstrate that their proposed plans meet or exceed the Exchange’s certification standards which include offering adequate provider networks; meeting or exceeding accreditation and quality requirements; proposing best practices and innovations in delivery system reforms; and other detailed and unique standards for the geographic areas they propose to serve. The Exchange will select and certify QHPs and QDPs based on their ability to meet or exceed the Exchange’s certification standards and that offer value and distinct choice and quality healthcare at an affordable cost.
The Exchange will require the technical support services of a Contractor with the system capability to collect the data submissions of individual product offerings for both the individual and small group markets from QHP and QDP Issuers for Plan Year 2017. This Request for Proposal (RFP) will be for a two (2) year contract spanning two annual solicitation cycles which includes the Certification and Recertification of QHPs and QDPs for Plan year 2018 as well as the 2017 Certification solicitation.
Details & Downloads:
- Notice of Intent to Award (PDF)
- 2015-16 RFP Health and Dental Plans Certification Application Tech Support (PDF)
- 2015-16 Q&As (PDF)
- Attachment 1 (ZIP)
- Attachment 2 (ZIP)
- Addendum 1 (PDF)
- Addendum 2 (PDF)
RFP 2015-15 Vision Plan
Details & Downloads:
- Notice of Intent to Award (added 2/24/16) (PDF)
- Notice of Intent to Award (added 12/31/15) (PDF)
- RFP 2015-15 Vision Plan – Summary of Changes – Addendum #3 (added 12/09/15) (PDF)
- RFP 2015-15 Vision Plan – Q&A – Addendum #3 (added 12/09/15) (PDF)
- RFP 2015-15 Vision Plan – Summary of Changes – Addendum #2 (added 12/04/15) (PDF)
- RFP 2015-15 Vision Plan – Addendum #2 (added 12/04/15) (PDF)
- RFP 2015-15 Vision Plan – Q&A – Addendum #2 (added 12/04/15) (PDF)
- RFP 2015-15 Vision Plan – Q&A (added 11/30/15) (PDF)
- RFP 2015-15 Vision Plan – Summary of Changes – Addendum #1 (added 11/30/15) (PDF)
- RFP 2015-15 Vision Plan – Addendum #1 (added 11/30/15) (PDF)
- Model Contract – Exhibit A – Addendum #1 (added 11/30/15) (DOCX)
- RFP 2015-15 Vision Plan (PDF)
- Model Contract (ZIP)
- Attachments (ZIP)
IFB 2015-14 Invitation For Bid 2015-14 Fitness For Duty - Psychological Evaluations
Contractor shall provide Employee Fitness For Duty Psychological Evaluations to determine an employee’s capacity to perform their job functions, for one or both of the following Covered California regions, with a contract term through June 30, 2017.
Region 1:
Fresno Service Center, 7202 N. Palm Avenue, Fresno, CA 93711
Region 2:
Headquarters Office, 1601 Exposition Boulevard, Sacramento, CA 95815 Rancho Cordova Service Center, 10877
White Rock Road, Rancho Cordova, CA 95670 CalHEERS Field Office, 2329 Gateway Oaks, Suite 100, Sacramento,
CA 95833
Details & Downloads:
RFP 2015-07 Small Business Outreach, Education, & Marketing
Details & Downloads:
RFP 2015-08 Call Center Services
Details & Downloads:
RFP 2015-08 Addendum #1
- Notice of Intent To Award (PDF)
- RFP 2015-08 Q&A (PDF)
- RFP 2015-08 Call Center Services (PDF)
- Model Contract (ZIP)
- Attachments (ZIP)
Request for Information - Web Based Entities
The purpose of this Request for Information (RFI) is to gather information on potential solutions available to Covered California for:
- One or more online consumer-facing retail agent(s), known as Web Based Entities (WBEs) (inclusive of application entry and plan selection), and/or
- One or more platform(s) and/or software product(s) that enable independent agents to obtain web-based quotes for their clients or prospective client(s), while meeting program compliance requirements of the California Health Benefits Exchange (Covered California).
The information sought includes:
- An accounting of both quantitative and qualitative potential benefits to enrollment, including Medi-Cal enrollment.
- The complexity, maintainability, and potential total costs of potential solutions,
- The contribution of potential solutions to the mission, goals, and values of Covered California.
Details & Downloads:
RFP 2014-40 Audit A-133
Details & Downloads:
- RFP 2014-40 Audit A-133 (PDF)
- Attachments (ZIP)
- Model Contract (ZIP)
RFP 2015-04 Tribal Consultation Services
Details & Downloads:
- RFP 2015-04 Tribal Consultation Services (PDF)
- Attachment 1 (ZIP)
- Model Contract (ZIP)
- RFP 2015-04 Q&A – Added August 6, 2015 (PDF)
RFP 2014-38 Translation, Readability and Focus Group Testing
Details & Downloads:
RFP 2015-05 African American Enrollment Initiative
Details & Downloads:
- RFP 2015-05 Notice of Intent to Award
- RFP 2015-05 Bidders Conference Attendee's List (xlsx)
- RFP 2015-05 African American Enrollment Initiative (PDF)
- RFP 2015-05 Q and A's from Bidders Conference (PDF)
- Bidders Conference PowerPoint (PDF)
- Additional Resources (PDF)
- Addendum 1 (PDF)
- Addendum 2 (PDF)
- Addendum 3 (PDF)
- Addendum 4 (PDF)
- Attachments 1
- Attachments 2
RFP 2015-01 African American Enrollment Initiative
Details & Downloads:
RFP 2014-41: Business Process Management Support
Details & Downloads:
- Notice of Intent to Award to RFP 2014-41
- Addendum 2 (PDF)
- Addendum 3 (PDF)
- Addendum 4 (PDF)
- Revised RFP 2014-41 Business Process Management Support (PDF)
- RFP 2014-41 Business Process Management Support (PDF)
- RFP 2014-41 Business Process Management Support – Questions & Answers (PDF)
- RFP 2014-41 Business Process Management Support – Additional Questions & Answers (PDF)
- Addendum 1 (PDF)
- Attachments 1 (zip)
- Attachments 2 (zip)
RFP 2014-24: Plan Year 2016 Qualified Health and Dental Plan Certification/Recertification Project: Rate Review and Application Assessment and Reorganization and Training of the Plan Management and SHOP Sales Divisions
Details & Downloads:
RFP 2014-22 Salary Survey
Details & Downloads:
RFP 2014-18 Public Relations Campaign
Details & Downloads:
- RFP 2014-18 Public Relations Campaign – Notice of Intent to Award
- RFP 2014-18 Public Relations Campaign – Summary of Changes – Addendum 3 – 5/18/15
- RFP 2014-18 Public Relations Campaign – RFP Document - Addendum 3 – 5/18/15
- RFP 2014-18 Public Relations Campaign – Addendum 2 – 4/10/15
- RFP 2014-18 Public Relations Campaign – Addendum 1 – 4/2/15
- RFP 2014-18 Public Relations Campaign – Bidders’ Conference Questions & Answers – 3/27/15
- RFP 2014-18 Public Relations Campaign – Attendees - 3/25/15
- RFP 2014-18 Public Relations Campaign
- Covered
California Resources
- Attachments for Stage 1
- Attachments for Stage 2
- Attachments for Stage 3
- Documents to be completed by selected Bidder at time of contract
- Required But Not Attached:
- Certificate of Liability Insurance demonstrating coverage equal to or greater than $1,000,000
- Proof of Workers’ Compensation Liability Insurance
- Errors and omissions insurance presently in effect for the Contractor of no less than $1,000,000 per occurrence
- Automobile liability, including non-owned auto liability, of $1,000,000 per occurrence for persons used by Contractor for services provided pursuant to this Agreement
- Model Contract with Exhibits
RFP 2014-20 Advertising & Marketing Campaign
Details & Downloads:
- RFP 2014-20 Advertising & Marketing Campaign – Notice of Intent to Award
- RFP 2014-20 Advertising & Marketing Campaign – Addendum 5 – Summary of Changes – 5/1/15
- RFP 2014-20 Advertising & Marketing Campaign – Addendum 5 – Attachment 10 Advertising Cost Proposal (Amended)
- RFP 2014-20 Advertising & Marketing Campaign – Addendum 4 – Summary of Changes – 4/2/15
- RFP 2014-20 Advertising & Marketing Campaign – Addendum 4 – Exhibit B – Budget Detail & Payment Provisions – 4/2/15
- RFP 2014-20 Advertising & Marketing Campaign – Addendum 4 – Exhibit B – Media and Subcontractor Liability Verification Clause – 4/2/15
- RFP 2014-20 Advertising & Marketing Campaign – Addendum 3 – Summary of Changes – 3/20/15
- RFP 2014-20 Advertising & Marketing Campaign – Addendum 3 – Attachment 3 – 3/20/15
- RFP 2014-20 Advertising & Marketing Campaign – Bidder’s Conference Questions & Answers – 3/20/15
- RFP 2014-20 Advertising & Marketing Campaign – Addendum 2 – Summary of Changes - 3/17/15
- RFP 2014-20 Advertising & Marketing Campaign – Addendum 2 - 3/17/15
- RFP 2014-20 Advertising & Marketing Campaign – Addendum 2 – Attachment 2 - 3/17/15
- RFP 2014-20 Advertising & Marketing Campaign – Bidder’s Conference Presentation Slides - 3/17/15
- RFP 2014-20 Advertising & Marketing Campaign – Attendees - updated 3/19/15
- RFP 2014-20 Advertising & Marketing Campaign – Addendum 1 – Summary of Changes – 3/11/15
- RFP 2014-20 Advertising & Marketing Campaign – 3/5/15
- Covered
California Resources – 3/5/15
- Attachments for Stage 1 – 3/5/15
- Attachments for Stage 2 – 3/5/15
- Attachments for Stage 3 – 3/5/15
- Documents to be completed by selected Bidder at time of contract – 3/5/15
- Model Contract with Exhibits – Addendum 1 – 3/11/15
- Model Contract with Exhibits – 3/5/15
- Documents to be Provided by Successful Bidder:
- Certificate of Liability Insurance demonstrating coverage equal to or greater than $1,000,000
- Proof of Workers’ Compensation Liability Insurance
- Errors and omissions insurance presently in effect for the Contractor of no less than $1,000,000 per occurrence
- Automobile liability, including non-owned auto liability, of $1,000,000 per occurrence for persons used by Contractor for services provided pursuant to this Agreement
QHP Certification and Recertification Applications for Plan Year 2016
Details & Downloads:
- QHP Certification Application
- QHP Recertification
Application
2015 Model Contract and Attachments - QHP Model Contract
- QHP Model Contract Attachments
QDP Recertification Application for Plan Year 2016
Details & Downloads:
- QDP Recertification
Application
2015 Model Contract and Attachments - QDP Model Contract
- QDP Model Contract Attachments
RFP 2014-19 – Premium Accounting
Part of the CalHEERS Project is the development of premium accounting and reconciliation functions, which includes compensating assisters. This work entails working with the health plans to perform accounting and reconciling of premium payments, calculating and collecting the California Health Benefit Exchange’s (Exchange) fee, developing and implementing the accounting and cash processes to compensate Assisters, and establishing proper controls and fraud prevention that will be associated with the continued implementation of the Exchange.
The purpose of this Request for Proposal (RFP) is to obtain the services of consultants to provide the Exchange with premium accounting and reconciliation support.
2/13/15: Please see Addendum 1 documents below
Details & Downloads:
- Notice of Intent to Award for RFP 2015-19
- RFP 2014-19 Premium Accounting Notice of Intent to Award (docx)
- RFP 2014-19 Premium Accounting Questions & Answers (pdf)
- RFP 2014-19 Premium Accounting – Addendum 1 – Summary of Changes (pdf)
- RFP 2014-19 Premium Accounting – Addendum 1 (pdf)
- RFP 2014-19 Premium Accounting (docx)
- RFP 2014-19 Attachment 1 (zip)
- RFP 2014-19 Attachment 2 (zip)
RFP 2014-21 – Audit Services*
Details & Downloads:
RFP 2014-05 - Community Outreach
Covered California requires strategic leadership and consulting services to under-serviced communities for the purposes of education and enrollment. Individual proposals will be specific to an identified community (ie; African American, Latino, Asian-Pacific Islander).
10/29/2014: Covered California has lifted the suspension on this Request for Proposal and has issued Addendum 3 to update the interview date and the date of the notice of intent to award. Bidders will be contacted individually to schedule interviews.
Details & Downloads:
- RFP 2014-05 Outreach Addendum 1 (pdf)
- RFP 2014-05 Outreach Addendum 3 (pdf)
- RFP 2014-05 Outreach (pdf)
- RFP 2014-05 Attachment 1 (zip)
- RFP 2014-05 Attachment 2 (zip)
2016 QHP and QDP Certification and Recertification
The California Health Benefit Exchange/Covered California is seeking renewal and new entrant applications from issuers proposing to sell Qualified Health Plans (QHP) and Qualified Dental Plans (QDP) through the Exchange for Plan Year 2016.
In the links below please find information related to submitting applications. Please submit completed Notice of Intent with a cover letter. Only applicants who have submitted a Notice of Intent will be given access to on-line applications (non-PDF) which will be made available on March 2, 2015.
RFP 2013-08: Enterprise Analytics Solution
Covered California is seeking an analytics solution to support its role as an “active purchaser,” which requires a sophisticated analytics capacity to support a wide range of enterprise needs including product/benefit design, marketing, pricing, actuarial, access to care, health disparity reduction, quality and network management decisions and policy commitments.
Covered California encourages all interested parties to fully review this Request for Proposal (RFP), and if qualified, to respond.
Details & Downloads:
1/20/2015 – Please see Addendum 5 documents below.
12/22/2014 – Please see Addendum 4 documents below.
11/25/2014 – Please see Addendum 3 documents below.
11/6/2014 – See below for Covered California’s responses to the questions submitted by potential bidders on 10/30/2014.
10/20/2014 - This is now an ACTIVE SOLICITATION. See Addendum 2 items below which replace the original RFP.
Download RFP:
- 2013-08 Enterprise Analytics Solution - RFP - Addendum 5
- EAS RFP 2013-08 Addendum 5 Ltr
- Addendum 4 - EAS RFP 2013-08 Cover Letter (pdf)
- Addendum 4 - 2013-08 Enterprise Analytics Solution – RFP (pdf)
- Addendum 4 - Revised Templates (zip)
- FINAL QUESTIONS & ANSWERS (pdf) Revised 11/10/14
- FINAL QUESTIONS & ANSWERS (pdf)
- EAS RFP 2013-08 Addendum 3 Ltr (pdf)
- EAS RFP 2013-08 Addendum 2 Ltr (docx)
- 2013-08 Enterprise Analytics Solution – RFP – Addendum 3 (pdf)
- 2013-08 Enterprise Analytics Solution – RFP – Addendum 2 (pdf)
- 2013-08 Enterprise Analytics Solution – RFP – Addendum 2 (docx)
- Addendum 2 – Revised Templates (zip)
- Addendum 2 – Revised Vendor Contract (zip)
Procurement Library:
- QHP Contract Attachments (pdf)
- QHP Contract for 2014 (pdf)
- Security Controls (zip)
- Template M Attachments (zip)
- Sample Data Sets (zip)
- QHP Products by Region – INDIV 2014 - A2 (xlsx)
- QHP Products by Region – INDIV 2015 – A2 (xlsx)
Archive:
Solicitations Archive