2024 Health Plan Performance Report

Covered California is committed to holding insurers accountable for ensuring that members get the right care at the right time. Through its annual contract requirements, Covered California requires every health insurance issuer that sells plans through the Exchange to submit data demonstrating how their plans perform every year. This report, the Plan Performance Report, publicly displays the information Covered California requires plans to submit to demonstrate performance related to disparities reduction, cost reduction or quality improvement.​

This 2024 report is the third report and generally includes performance measures from plan years 2019 to 2023. Please note, however, that some individual measures may include additional years for purposes of trending or fewer years if there are specific data quality restrictions. Measure results released each year will be available on a rolling basis as they are finalized. All measure results here have met Covered California’s criteria for public reporting, including:​

• All data has been assessed for validity, reliability, and completeness. ​

• All data is displayed as plan-specific whenever the data is not proprietary, plan-level reporting would add value, and plan performance comparisons are methodologically sound​

• Data sources are cited (see Data Sources here) and non-standard measures are documented​

• Covered California will defer to the applicable measure stewards to determine when year-over-year trending is appropriate for standard measures​

To simplify the distribution of the data results, please note that the 2024 Plan Performance Report has been published below by data source. All measure results have been posted by their data source. ​

Please see the domains that are included in each report section below:

• Plan Performance on Contract Requirements: Equity & Disparities Reduction, Behavioral Health, Delivery System and Payment Strategies to Drive Quality​

• Healthcare Evidence Initiative (HEI) Data: Equity & Disparities Reduction, Behavioral Health​

• Quality Rating System (QRS) Measure Results: Behavioral Health, Population Health