Navigators

In order for the Enrollment Assistance Program to function properly, Navigators will be hired to maintain expertise in eligibility, enrollment and program specifications and conduct public education activities to raise awareness of the availability of Covered CA products.

Other key roles and responsibilities for Navigators are:

• Distribute information concerning enrollment into Covered California health plans.
• Facilitate enrollment into Covered California health plans.
• Provide referrals to Consumer Assistance Programs.
• Provide information that is culturally and linguistically appropriate.

Navigators are compensated through awarded funds provided by the Covered California Grant Program.