Enrollment Assistance Program:  In-Person Assistance and Navigators

We will use this page to post general information for organizations and individuals interested in the Enrollment Assistance Program.

 

Covered California Online Certified Enrollment Entity Application

Certified Enrollment Entity Application (Online) Criminal Record Disclosure Form (PDF)

 

Jan 28, 2014 - Certified Application Counselor (CAC) Program Regulations Stakeholder Webinar

Covered California hosted a webinar on January 28, 2014 on the new CAC Program draft regulations. Below you will find the presentation slides, the recorded webinar, and the text of the proposed draft CAC Program Regulations. Please submit any feedback to Gil.Duran@covered.ca.gov by February 4, 2014.

Presentation Slides

Recorded Webinar: Part 1 | Part 2

CAC Program Draft Regulations

December 4, 2013: Enrollment Assistance Program Regulations Key Updates

Covered California hosted a webinar to solicit comments from stakeholders regarding the proposed changes to the state regulations for the Enrollment Assistance Program which includes both the In-Person Assistance Program and Navigator Program.

View Recording of Webinar

Presentation Slides       

Enrollment Assistance Program Regulations

September 11, 2013: Fingerprinting Information for Certified Enrollment Counselor Applicants

For information regarding the Live Scan process, locations or appointments call: 877-288-5519 (Monday through Saturday, 9:00 AM to 5:00 PM) or email at coveredca@capitallivescan.com

You may also visit the Web page at coveredcalivescan.com

To download the Request for Live Scan Service form, please click on the link below:

Covered CA Request for Live Scan Form

September 6, 2013: Webinar - In-Person Assistance Program and the process to become a Certified Enrollment Entity 

The Certified Enrollment Entity Application is now available at https://assisters.ccgrantsandassisters.org 

Click Here to watch the recorded webinar Click here to download the webinar slide deck

August 28, 2013: Enrollment Assistance Program 'Next Steps' Webinar

This Covered California webinar will provide Certified Enrollment Entity applicants with additional information on "next steps" to becoming a Certified Enrollment Entity (CEE).  

This webinar reviews the process for affiliated individuals to become Certified Enrollment Counselors (CECs).  It will also provide details on the following:

  • Next steps for the CEE is to identify staff that will become CEC
  • CEE Administrative Training
  • CEC next steps:
    • Criminal Disclosure Form
    • Background Screening and fingerprinting process and timeline
    • CEC training – process for registering and training timeline
Click here to view the "Next Steps" Webinar Click here to download the accompanying slide deck

June 26, 2013: Covered California Notice of Proposed Emergency Regulatory Action

The following proposed regulations are open to the public for comments. To read the current draft and other information regarding this notification of proposed emergency regulatory action, click on the link below:

Proposed regulations for the Enrollment Assistance program

June 6, 2013: Assisters Program Webinar

Assisters Program Draft State Regulations Webinar (2nd Viewing)

Thursday, June 6, 2013,  from 9:30 a.m. to 11:00 a.m

Click here to view a recording of the webinar Presentation Slides

May 3, 2013: Assisters Program Webinar

Covered California will host a stakeholder webinar to present the Assisters Program Draft State Regulations.

Friday, May 3, 2013, from 9:30 am to 11:00 am PST

Click Here to View a Recording of the Webinar Presentation Slides

March 14, 2013: Assisters Program: 2nd In-Person Assistance (IPA) and Navigator Stakeholder Webinar

Thursday, March 14, 2013, from 1:00 pm to 2:30 pm PST

Click Here to View a Recording of the Webinar Presentation Slides

February 7, 2013: Assisters Program: In-Person Assistance (IPA) and Navigator Stakeholder Webinar

Thursday, February 7, 2013, from 1:30 pm to 3:30 pm PST

Click Here to View a Recording of the Webinar Click Here to Download the Presentation Webinar Q&A

For additional information on the Enrollment Assistance Program, please call 1-888-402-0737 (Monday-Friday, 8:00 AM – 5:00 PM)

Enrollment Assistance Program Proposed 2013 Timeline

In-Person Assistance Program Date
Certified Enrollment Entity Application Release Summer 2013
Certified Enrollment Entity Training Begins Summer 2013
In-Person Assistance Certified Enrollment Counselor Training and Certification Begins Summer 2013
Open Enrollment Begins Fall 2013
Navigator Program Date
Navigator Grant Application Release February 2014
Navigator Grant Application Submission Due March 2014
Navigator Grant Award June 2014
Navigator Training and Certification Begins June 2014
Navigator Entities begin Enrollment Assistance July 2014

Archive

June 26, 2012:  Final Draft – Phase I and II Statewide Assisters Program Design Options, Recommendations and Final Work Plan for the California Health Benefits Marketplace

May 16, 2012:  Stakeholder Webinar on Marketing, Outreach & Education and Assisters Program

Stakeholder Webinar Presentation