Frequently Asked Questions (FAQ's)

• What is the Covered California Community Outreach Network
The Community Outreach Network is composed of voluntary, diverse group of community-based organizations and stakeholders that support Covered California's outreach and educations efforts. The purpose of the Community Outreach Network is to raise public awareness and increase access to affordable health insurance at the grassroots level by partnering with trusted messengers in the communities.
• Who can join the Community Outreach Network?
Organizations and stakeholders in California that want to help raise awareness about the health care options are encouraged to join the Community Outreach Network. These include, but not limited to, the following type of organizations:
• Non-profit organizations
• Community clinics, local hospitals and health providers
• Trade, industry and professional organizations
• Employment sectors, e.g. retail and construction
• County and city government
• Faith-based organizations
• Chambers of commerce
• School districts and after-school programs
• Community colleges and universities
• Who cannot join the Community Outreach Network?
Organizations that are already part of Covered California programs as:
• Certified Insurance Agents/Agencies in both the individual and small business exchange
• Navigators, Certified Enrollment Entity (CEE) / Certified Enrollment Counselors (CEC)
• Certified Application Entity (CAE) / Certified Application Counselors (CACs)
• Health Plan-Based Entities/Enrollers
• How can we join the Community Outreach Network?

Interested in joining the Community Outreach Network? Please email communityoutreachnetwork@covered.ca.gov for more information about how to join.

• You can make a difference in your community to help provide resources in letting them know about the health care coverage options and the financial help available to Californians.

As a Community Outreach Network Partner, you will receive the following support and services:

• Regular news and updates via emails and webinars from Covered California staff.
• Access to collateral materials.
• Direct support from the Community Outreach Network staff at Covered California.
• Opportunity to participate at Covered California events.
• What are some ways the Community Outreach Network Partners can help raise awareness about Covered CA?
• Refer people to our website to learn more about the new health care coverage or post a link to our website on your website.
• Send emails to your constituents and organization network about Covered CA.
• Hang posters, display or distribute brochures about Covered CA in your office.
• Hold or participate in community events to educate consumers about the health care options through Covered CA.
• Who do we contact if we have questions about the Community Outreach Network?

Please email your questions to CommunityOutreachNetwork@covered.ca.gov.