RFP 2013-16 Change Management Consulting for Enrollment Functionality Improvements

Covered California is currently reviewing its end to end consumer experience as it relates to the software and expertise operations systems. Covered California is looking to implement new functionality and enhance the existing functionality of the enterprise operations systems, to prepare for the next phase of health care insurance open enrollment in the fall of 2014. Covered California is looking for consulting firm with strong expertise in project and change management to quickly confirm Covered California's requirements for system and business changes for next Open Enrollment, and to facilitate design sessions to drive these changes through to documentation for other vendors to implement.