Stakeholders

Welcome to the Exchange stakeholder webpage.  We will use this page to post general information for stakeholders.  From this page, you will also be able to link to webpages for specific stakeholder groups.


January 7, 2014 - Plan Management Advisory Group Meeting 1:30-4:30pm

Register for Webinar

 

October 29, 2013:

Recording of Webinar

 

September 30, 2013: Eligibility and Enrollment Training Webinar

          View a Recording of the Webinar

          Slide Presentation

 

September 26, 2013 Eligibility and Enrollment Training Webinar

Recording of the Webinar 

Slide Presentation 

 

September 26, 2013: On-Line Application Demonstration

View a Recording of the Webinar

 

August 16, 2013: Quick Sort Protocol Webinar

This webinar will present a description of the call transfer protocol to be used by Covered California to transfer applicants to their county of residence when applying for insurance affordability programs. The webinar will also discuss the provisions of the draft Memorandum of Understanding between each of the three county consortia, DHCS and Covered California that governs the transfer protocol.

View a Recording of the Webinar

Presentation Slides

HBEX-Consortia-DHCS MOU

 

July 17, 2013: Covered California - Agent's Webinar #3

The purpose of this webinar is to provide a progress update for licensed insurance agents and discuss their role with Covered California.  On the 90 minute call, we will take questions and encourage agents send questions in advance to SHOP@covered.ca.gov.  Key agenda topics:  Agent Certification timeline, General Agents, Key policy decisions and Open Q&A.

This webinar is intended for licensed agents who are interested in participating in Covered California.  Hosted by Michael Lujan, Director of Sales and Marketing

Please note:  We have expanded capacity (up to 5,000) for this webinar which will also be recorded and posted on our website.

View a Recording of the Webcast

Presentation Slides 

 

July 12, 2013: CANCELLED-Pediactric Dental Model Contract Webinar

As a result of the need for Covered California to carefully consider comments received, the Pediatric Dental Model Contract Webinar which was previously scheduled for Friday July 11th  has been delayed.

A communication will be sent tomorrow with the new webinar time.

Thank you for your patience and participation in this process.”

 

June 26, 2013: Covered California Notice of Proposed Emergency Regulatory Action

The following proposed regulations are open to the public for comments. To read the current draft and other information regarding this notification of proposed emergency regulatory action, click on the link below:

        “Proposed regulations for the Enrollment Assistance program”.

 

 June 18, 2013: CalHEERS System Demo Webinar

The California Healthcare Eligibility, Enrollment, and Retention System (CalHEERS) sponsors – Covered California and the Department of Health Care Services – will demonstrate how the CalHEERS system will be used by consumers to apply and enroll in a Covered California health plan.

Tuesday, June 18, 2013, from 10:00 am to 11:00 am PST

View a Recording of the Webinar

Presentation Slides

 

June 6, 2013: Assisters Program Webinar

         Assisters Program Draft State Regulations Webinar (2nd Viewing)

         Thursday, June 6, 2013, from 9:30 am to 11:00 am PST

         View a Recording of the Webinar

         Presentation Slides

 

 

May 24, 2013: Covered California-Agent's Webinar #2

The purpose of this webinar is to provide a progress update for licensed insurance agents and discuss their role with Covered California.  On the 90 minute call, we will take questions and encourage agents send questions in advance to SHOP@covered.ca.gov.

This webinar is intended for licensed agents who are interested in participating in both the individual and SHOP exchanges at Covered California.

Please note:  There is limited space (2,000) for this webinar which will be recorded and posted on our website.

Friday, May 24, 2013, from 11:00 am to 12:30 pm PST

Watch a Recording of the Webinar

Presentation Slides

 

May 10, 2013: Eligibility and Enrollment Regulations Webinar

Covered California is hosting a webinar to solicit public feedback and input on draft Covered California eligibility and enrollment regulations.

Friday, May 10, 2013, from 8:00 am to 9:30 am PST

Watch a Recording of the Webinar

Presentation Slides

 

May 3, 2013: Assisters Program Webinar

Covered California will host a stakeholder webinar to present the Assisters Program Draft State Regulations.

Friday, May 3, 2013, from 9:30 am to 11:00 am PST

View a Recording of the Webinar

Presentation Slides

 

May 1, 2013: Service Center Webinar

Covered California and the Department of Healthcare Services are presenting an overview of service level standards for the Service Center, including standards and contingencies for Quick Sort Transfers to Counties/Consortia. Stakeholder review and input is invited.

Wednesday, May 1, 2013, from 4:30 pm to 5:30 pm PST

View a Recording of the Webinar 

NOTE: Due to technical difficulties, this voice recording starts at Slide 8 of the presentation. Please access the slide deck (posted here) to see the full content.

Presentation Slides

 

April 30, 2013: QHP Model Contract Webinar

Covered California is presenting final revisions to the QHP Model Contract and responding to plan questions about issues related to the model contract, including performance requirements, HSA plans that will be allowed, data submission requests and reports, and the most recent redline of the QHP model contract which is scheduled to be posted COB on April 29, 2013. This is a public webinar and not for bidders only. Stakeholder review and input is invited.

Tuesday, April 30, 2013, from 3:00 pm to 5:00 pm PST

Register for the Webinar

 

April 8, 2013: Update on the CalHEERS Project and Usability Approach

Monday, April 8, 2013, from 12:00 pm to 1:00 pm PST

View a Recording of the Webinar

Presentation Slides

 

March 14, 2013: Assisters Program: 2nd In-Person Assistance (IPA) and Navigator Stakeholder Webinar

Thursday, March 14, 2013, from 1:00 pm to 2:30 pm PST

View a Recording of the Webinar

Presentation Slides

 

March 14, 2013: Covered California Eligibility & Enrollment Key Policy Issue Stakeholder Webinar

Thursday, March 14, 2013, from 9:00 am to 10:30 pm PST

View a Recording of the Webinar

Presentation Slides

 

February 7, 2013: Assisters Program: In-Person Assistance (IPA) and Navigator Stakeholder Webinar

Thursday, February 7, 2013, from 1:30 pm to 3:30 pm PST

View a Recording of the Webinar

Download the Presentation

 

January 31, 2013: Customer Service Center Updates

Thursday, January 31, 2013, from 11:30 am to 1:30 pm PST

View a Recording of the Webinar

Download the Presentation

 

January 15, 2013: CalHEERS-SAWS-MEDS Interface Documents

The California Healthcare Eligibility, Enrollment, and Retention System (CalHEERS) sponsors – Covered California and the Department of Health Care Services – are inviting public comments the following document:

BSD2 - CalHEERS-SAWS-MEDS Interface Document  (CalHEERS – Statewide Automated Welfare System [SAWS] – Medi-Cal Eligibility Data System [MEDS] Business Services Definition [BSD]) Interface

The BSD2 provides the business and technical approach for the data exchange between CalHEERS, SAWS, and MEDS.  The BSD describes the interface business functionality and technical approach.  The interface operates as a bridge enabling access to the CalHEERS eligibility rules and facilitating a unified case view of the data.  The transactions defined herein, facilitate the business functions required by the Health Exchange, and the implementation of the Affordable Care Act (ACA).

Please use the response form included here to record and send us comments: CalHEERS SAWS MEDS BSD Response Form

This document is provided for information only.

CalHEERS Response to Stakeholder Input on Requirements - This document provides responses to the stakeholder input on the CalHEERS Requirements received in November 2012. It provides responses to comments designated as Questions and Answers.


Archives

2013 Stakeholder Archives

2012 Stakeholder Archives

2011 Stakeholder Archives