Navigator Program


The Navigator Program is federally mandated for all state health exchanges. Covered California’s Navigator Program is a partnership with community organizations across the state who have experience in reaching and assisting California’s diverse populations and have proven success enrolling Consumers in health care programs. Navigators are Certified Enrollment Counselors that assist Consumers through a variety of outreach, education, enrollment, post enrollment, and renewal support services including, but not limited to, the following:

  • Inform Covered California eligible consumers of the availability and benefits of obtaining health care coverage;
  • Promote the value of purchasing health care coverage;
  • Motivate consumers to act;
  • Help consumers to shop and compare plans;
  • Facilitate enrollment into Covered California Health Insurance Plans;
  • Assist consumers with the Covered California eligible renewal process; and
  • Provide post enrollment outreach and support to Covered California eligible consumers.

UPDATE – Fiscal Year 2016-17: Covered California Navigator Grant Program Funding Recommendations

July 14, 2015: Covered California Intent to Award

June 30, 2015: Timeline Revisions


Activity Approximate Date
Release of Request for Application April 23, 2015
Grant Applicant Webinar with Questions and Answers May 1, 2015
Letter of Intent to Respond Due May 8, 2015
Last Day to Submit Inquiries and Questions May 11, 2015
Response to Questions Posted on Exchange Website May 15, 2015
Final Application Submission June 1, 2015
Grant Application, Evaluation and Selection Process June 2, 2015 – June 30, 2015
Notification of Funding Posted on the Exchange’s Website July 13, 2015
Last Day to Submit Protest July 10, 2015
Navigator Grant Award Period August 1, 2015 – June 30, 2018