Navigator Program


The Navigator Program is federally mandated for all state health exchanges. Covered California’s Navigator Program is a partnership with community organizations across the state who have experience in reaching and assisting California’s diverse populations and have proven success enrolling Consumers in health care programs. Navigators are Certified Enrollment Counselors that assist Consumers through a variety of outreach, education, enrollment, post enrollment, and renewal support services including, but not limited to, the following:

  • Inform Covered California eligible consumers of the availability and benefits of obtaining health care coverage;
  • Promote the value of purchasing health care coverage;
  • Motivate consumers to act;
  • Help consumers to shop and compare plans;
  • Facilitate enrollment into Covered California Health Insurance Plans;
  • Assist consumers with the Covered California eligible renewal process; and
  • Provide post enrollment outreach and support to Covered California eligible consumers.

Participate in our interactive Navigator Grant Program Webinar to discuss comments and feedback on the Navigator Program RFA Funding Model presentation.

Please click here for the Navigator Grant Program Request for Application (RFA) Funding Model Presentation for Stakeholder Comment: June 11, 2018

June 11, 2018 Webinar Presentation

Please click here for the Navigator Program RFA Funding Model Presentation for Stakeholder Comment Webinar on June 11, 2018

May 25, 2018 Webinar Presentation

Please click here for the May 25, 2018 Navigator Grant Program Request for Application (RFA) Funding Model Presentation for Stakeholder Comment