Service Center


The Service Center provides comprehensive pre- and post-enrollment education and support to Covered California consumers by responding to consumer inquiries, enrolling consumers in health plans and promptly resolving challenges that prevent consumers from receiving health and dental benefits. Our efforts ensure consumers receive the right care at the right time at an affordable price, retain Covered California coverage and are satisfied with our products and services.

Types of positions in the Service Center:

  • Director
  • Chief Executive Assignment (C.E.A.)
  • Staff Services Manager I, II, III
  • Associate Governmental Program Analyst
  • Staff Services Analyst
  • Supervising Program Technician III
  • Program Technician II, III
  • Health Program Specialist I
  • Office Technician (Typing)
  • Office Assistant (Typing)