The Office of the Ombudsman’s primary function is to independently examine complaints from consumers who feel their Covered California coverage has been unfairly handled. Resolutions of complaints are conducted in a neutral and impartial manner without regard to race, ethnicity, gender, disability, sexual orientation, age, religion or health status.

Types of positions in the Ombudsman Office:

  • Chief Executive Assignment (C.E.A.)
  • Staff Services Manager I
  • Staff Services Analyst
  • Associate Governmental Program Analyst
  • Office Technician